Shipping Policy

Where We Ship

We currently ship to all 50 U.S. states, Washington D.C., U.S. military APO/FPO addresses, and U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands).

Processing Time

Orders are processed within 1-2 business days of payment confirmation. Orders placed on weekends or U.S. federal holidays are processed the next business day. You will receive a confirmation email when your order ships, including a tracking number.

Shipping Time

Standard shipping arrives within 2-3 business days of processing for most U.S. addresses. Total delivery time from order placement to arrival is typically 3-5 business days. Delivery to Alaska, Hawaii, and U.S. territories may take an additional 2-4 business days.

Shipping Carriers

We ship via UPS, USPS, and FedEx, depending on your location and order size. We choose the carrier that delivers your order most reliably and quickly.

Shipping Costs

Standard shipping rates are calculated at checkout based on your delivery address and order weight. Many of our promotional offers and bundle purchases include free shipping, which will be applied automatically at checkout when eligible.

Tracking Your Order

Once your order ships, you will receive an email with a tracking number and a link to track your package. You can also view tracking information by logging into your account or contacting us.

Order Changes and Address Updates

If you need to change your shipping address after placing an order, please contact us at info@argoprep.com or (929) 500-2746 as soon as possible. We can usually update the address if the order has not yet shipped. Once an order has shipped, we cannot reroute it.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date at info@argoprep.com. We will work with the carrier to locate the package or, if it cannot be recovered, we will send a replacement at no cost to you.

Wrong or Missing Items

If you receive the wrong product or an item is missing from your order, please contact us within 7 days of delivery and we will make it right at no additional cost.

International Shipping

At this time, we do not offer international shipping outside of the United States and U.S. territories. We are evaluating expanding our international service. Sign up for our email list to be notified when international shipping becomes available.

Holiday and Peak Season Shipping

During peak shipping seasons (back-to-school, holidays), processing and delivery times may be slightly extended due to high carrier volumes. We will communicate any expected delays via email and on our Store. To ensure delivery before a specific date (birthday, end of school, holiday gift), we recommend ordering at least 7 business days in advance.

Questions?

If you have questions about your order or shipping, please contact us:

Email: info@argoprep.com
Phone: (929) 500-2746
Hours: Monday through Friday, 9:00 AM – 5:00 PM Eastern Time